Order processing
You will receive your order within 5-10 business days from the date the order was placed. If we are unable to process your order within our standard timeframe, you will be contacted, via email, immediately.
Shipping & handling
Following are our standard ground shipping rates to any location within the United States not including AK and HI. For Overnight, Two, or Three day shipments the order must be received by 12:00 pm PST. If you wish to receive your order in this manner, please contact The Dougy Center’s Bookstore Coordinator, Kailyn Stanley, at 503-542-4833 or orders@dougy.org. “USPS Priority Mail” is the standard default for every order placed, unless otherwise requested by the customer. Our standard rate for your purchase will be automatically entered at check-out. Please note: shipments cannot be delivered to PO Boxes.
United States Ground shipping & handling rates based on total purchase:
$0-$15.00 $4.95
$15.01-$150.00 $15.95
$150.01-$300.00 $30.95
$300.01 + $44.95
Above fees do not apply to international shipments.
For express shipping rates please contact orders@dougy.org.
Please note: orders that ship directly from our publication warehouse incur different Shipping costs. This Shipping fee is a direct pass through charge as Handling is waived.
Return policy
Purchased items may be returned upon receiving a return authorization from The Dougy Center. All returns must be in like-new condition (no bends, tears or sticker residue) and be returned within 90 days from the date of purchase. We will refund or exchange the item(s) purchased not including shipping. Returns of three or more items may be subject to a 15% restocking fee. If you have any questions please feel free to contact us at 503-542-4833 or email orders@dougy.org.
For any further questions about order policies and shipping, please contact The Dougy Center’s Bookstore Coordinator, Kailyn Stanley, at 503-542-4833 or orders@dougy.org.
You will receive your order within 5-10 business days from the date the order was placed. If we are unable to process your order within our standard timeframe, you will be contacted, via email, immediately.
Shipping & handling
Following are our standard ground shipping rates to any location within the United States not including AK and HI. For Overnight, Two, or Three day shipments the order must be received by 12:00 pm PST. If you wish to receive your order in this manner, please contact The Dougy Center’s Bookstore Coordinator, Kailyn Stanley, at 503-542-4833 or orders@dougy.org. “USPS Priority Mail” is the standard default for every order placed, unless otherwise requested by the customer. Our standard rate for your purchase will be automatically entered at check-out. Please note: shipments cannot be delivered to PO Boxes.
United States Ground shipping & handling rates based on total purchase:
$0-$15.00 $4.95
$15.01-$150.00 $15.95
$150.01-$300.00 $30.95
$300.01 + $44.95
Above fees do not apply to international shipments.
For express shipping rates please contact orders@dougy.org.
Please note: orders that ship directly from our publication warehouse incur different Shipping costs. This Shipping fee is a direct pass through charge as Handling is waived.
Return policy
Purchased items may be returned upon receiving a return authorization from The Dougy Center. All returns must be in like-new condition (no bends, tears or sticker residue) and be returned within 90 days from the date of purchase. We will refund or exchange the item(s) purchased not including shipping. Returns of three or more items may be subject to a 15% restocking fee. If you have any questions please feel free to contact us at 503-542-4833 or email orders@dougy.org.
For any further questions about order policies and shipping, please contact The Dougy Center’s Bookstore Coordinator, Kailyn Stanley, at 503-542-4833 or orders@dougy.org.